In such a case, you would have to place a new order with Affirm or Credit Card and continue to make your payments until the new one is delivered and the original order item is picked up. Once the original order item is picked up then we can process the refund. The amount refunded depends on the condition of the product returned.
How does your exchange and refund process work when I have placed my original order with Affirm and want to do an exchange for a different item?
