Making changes to an existing order is possible but may cause delays. Build time is based on the lead time for delivery of materials from our supplier. Some materials may take longer than others to be received from the supplier which can impact your build and estimated delivery date. Please contact customer service at 888-282-0842 if you'd like to update your order so that we can better assist you with the change.
Articles in this section
- How can I place an order?
- How do I check the status of my order?
- How often will status updates be sent to me?
- What are the Build Updates?
- Can I change something on my order?
- Can I exchange my item for a different model?
- Can I order and change my fabric after receiving the fabric swatches?
- I have an issue with an item, how do I handle that?
- How will I know that you received my order?
- I have questions, can I call to place my order?