Making changes to an existing order is possible but may cause delays. Build time is based on the lead time for delivery of materials from our supplier. Some materials may take longer than others to be received from the supplier which can impact your build and estimated delivery date. Please contact customer service at 888-282-0842 if you'd like to update your order so that we can better assist you with the change.
Articles in this section
- What is the return policy on JB-Non Branded mattresses?
- If I cancel an order which is in-transit, do I have to pay cancellation fees or restocking fees?
- Do you refurbish furniture as well?
- What is your return policy?
- What does the warranty cover?
- What is the wait time on warranty call backs?
- Do you provide Fabric by the Yard?
- If there is an issue with my furniture that is covered under warranty will Joybird replace it?
- Why do I need to fill out the claim form and submit photos if my issue isn’t easily seen in photos or video?
- If my furniture is damaged or stained in my home, what options do I have through warranty?