Yes, you have a few days from placing your order to give us a call at 888-282-0842 or email us to make any changes. Just remember to include your order number. Any changes made after the first couple of days will likely cause your estimated arrival date to change, so please contact customer service if that’s a concern. We also understand that sometimes you may just need more time to decide between blue and turquoise. In that instance, feel free to email or call us to place your order on hold until you’re really, really sure.
Articles in this section
- What is the return policy on JB-Non Branded mattresses?
- If I cancel an order which is in-transit, do I have to pay cancellation fees or restocking fees?
- Do you refurbish furniture as well?
- What is your return policy?
- What does the warranty cover?
- What is the wait time on warranty call backs?
- Do you provide Fabric by the Yard?
- If there is an issue with my furniture that is covered under warranty will Joybird replace it?
- Why do I need to fill out the claim form and submit photos if my issue isn’t easily seen in photos or video?
- If my furniture is damaged or stained in my home, what options do I have through warranty?