Please contact our customer service team to help you with your return. We offer a 90-day return policy to help ease the stress of buying sight unseen. You’ve got 90 days after delivery to send it back to us and get a full refund, minus shipping & a 10% restocking fee.
You can check out our full policy here: https://joybird.com/returns-and-exchanges/
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Canceling within 24 hours |
Canceling after 24 hours & BEFORE delivery |
Returns after Delivery |
Accessories Returns |
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Cancel your order within 24 and you will receive a full refund. |
If you need to cancel your order after 24 hours of ordering, but before it has shipped, you will receive a full refund, minus a 5% processing fee. |
You’ve got 90 days after delivery to send it back to us and get a full refund, minus a 10% restocking fee. You are responsible for return shipment costs.[1] |
Accessories must be returned within 14 days of delivery, in order to receive a full refund, minus a 10% restocking fee. You are responsible for return shipment costs.[2] |