Your satisfaction is our top priority, and we want your Joybird experience to be perfect. If you receive a damaged item, please call us at 888-282-0842 or email us. We’ll replace the item if it’s still available or issue a full refund including shipping charges.
Articles in this section
- How can I place an order?
- How do I check the status of my order?
- How often will status updates be sent to me?
- What are the Build Updates?
- Can I change something on my order?
- Can I exchange my item for a different model?
- Can I order and change my fabric after receiving the fabric swatches?
- I have an issue with an item, how do I handle that?
- How will I know that you received my order?
- I have questions, can I call to place my order?