Please allow up to two weeks for our carriers to schedule a pick-up with you. If you haven’t received a scheduling call from them after that time contact a Joybird customer service representative at (888) 282-0842 for any questions or further assistance.
Articles in this section
- What is the shipping policy for JB-Non Branded Mattresses?
- What is the charge for additional flight of stairs at the time of delivery?
- What happens after my order has shipped?
- Can I set a specific delivery date & time?
- How much is shipping?
- How long will it take to receive my order?
- Does delivery include set-up?
- How accurate is the delivery estimate?
- Will the delivery team take away my old sofa?
- How will I know if my furniture will fit through my door?