JB Hunt is our pick-up provider. Please allow up to two weeks for them to schedule a pick-up with you. If you haven’t received a scheduling call from them after that time, they can be reached at (800) 452-4868. You can refer to your Joybird order number without the J prefix and by adding an R to the end. (For example, Joybird order number J1234 would have a return tracking number of 1234R). You can also contact a Joybird customer service representative at (888) 282-0842 for any questions or further assistance.
Articles in this section
- What happens after my order has shipped?
- Can I set a specific delivery date & time?
- How much is shipping?
- How long will it take to receive my order?
- Does delivery include set-up?
- Is return shipping really free?
- How accurate is the delivery estimate?
- Will the delivery team take away my old sofa?
- How will I know if my furniture will fit through my door?
- What do I do if my furniture does not fit during delivery?