We're proud to offer you our industry-exclusive build updates system. From the moment your order is released to our production team for scheduling to the final touches of quality control, we’ll send email updates as your items come to life! Just a note, if you are waiting for a replacement, build updates are not provided for those items, but our customer service team can provide an update.
Articles in this section
- How can I place an order?
- How do I check the status of my order?
- How often will status updates be sent to me?
- What are the Build Updates?
- Can I change something on my order?
- Can I exchange my item for a different model?
- Can I order and change my fabric after receiving the fabric swatches?
- I have an issue with an item, how do I handle that?
- How will I know that you received my order?
- I have questions, can I call to place my order?