Once you place your order online, you’ll receive an order confirmation via email with all of your order details such as an exact description of what you ordered and estimated arrival dates to help you prepare for your new furniture. We encourage you to thoroughly review your order confirmation, paying close attention to your shipping address, phone number, and delivery method.
Articles in this section
- How can I place an order?
- How do I check the status of my order?
- How often will status updates be sent to me?
- What are the Build Updates?
- Can I change something on my order?
- Can I exchange my item for a different model?
- Can I order and change my fabric after receiving the fabric swatches?
- I have an issue with an item, how do I handle that?
- How will I know that you received my order?
- I have questions, can I call to place my order?