Absolutely! We have customer-satisfaction experts ready and waiting to take your call or help you with any questions you may have. We know purchasing furniture online is a big decision, and we’re here to help you through the process. Whether your question is, "Do I go with Hughes or Hopson?" or, "When will my furniture be delivered?" we’re here to help, so give us a ring, 888-282-0842. If you decide to order with our financing option, you will need to place your order online, but our customer service team can talk you through the process up to that point.
Articles in this section
- What is the return policy on JB-Non Branded mattresses?
- If I cancel an order which is in-transit, do I have to pay cancellation fees or restocking fees?
- Do you refurbish furniture as well?
- What is your return policy?
- What does the warranty cover?
- What is the wait time on warranty call backs?
- Do you provide Fabric by the Yard?
- If there is an issue with my furniture that is covered under warranty will Joybird replace it?
- Why do I need to fill out the claim form and submit photos if my issue isn’t easily seen in photos or video?
- If my furniture is damaged or stained in my home, what options do I have through warranty?