For the first few weeks after placing your order, you likely won’t receive any build updates. We’re using these first weeks to order and receive the raw materials we’ll be using for your order. If it’s getting close to your estimated delivery date and you still haven’t received any new build updates, contact us at 888-282-0842, Text us at 619-780-2499, or email us at http://joybird.com/contact
Articles in this section
- What is the return policy on JB-Non Branded mattresses?
- If I cancel an order which is in-transit, do I have to pay cancellation fees or restocking fees?
- Do you refurbish furniture as well?
- What is your return policy?
- What does the warranty cover?
- What is the wait time on warranty call backs?
- Do you provide Fabric by the Yard?
- If there is an issue with my furniture that is covered under warranty will Joybird replace it?
- Why do I need to fill out the claim form and submit photos if my issue isn’t easily seen in photos or video?
- If my furniture is damaged or stained in my home, what options do I have through warranty?