Yes, it is. Sometimes you make a purchase and it just doesn't work out. We want you to know that we have your back. Contact us right away if you’d like to request a return for any reason. If you request a return within 14 days of delivery, we'll send a team to package/pick up your item(s) free of charge, and you’ll get a full refund.
Articles in this section
- What happens after my order has shipped?
- Can I set a specific delivery date & time?
- How much is shipping?
- How long will it take to receive my order?
- Does delivery include set-up?
- Is return shipping really free?
- How accurate is the delivery estimate?
- Will the delivery team take away my old sofa?
- How will I know if my furniture will fit through my door?
- What do I do if my furniture does not fit during delivery?